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nprax

Now accepting waitlist applications

Enterprise-grade IT.Bank-grade security.Small-business price.

nprax is the managed IT and cybersecurity department for Australian small businesses that hold sensitive data. Fixed price. We pay for all your cloud subscriptions and IT costs. You get one convenient bill every quarter.

Limited onboarding slots each year. Every application is reviewed.

Bank-grade security

The controls banks use to protect customer data: phishing-resistant MFA, hardened devices, least-privilege access, immutable backups and round-the-clock monitoring. Configured for a ten-person practice, not a ten-thousand-person bank.

A whole IT department

Helpdesk, projects, new starters and leavers, vendors, licences and strategy. One team owns all of it, end to end, so you never have to think about IT again.

One bill, every quarter

Fixed price. We pay every cloud subscription and IT cost on your behalf, then send you one clear bill each quarter. No card renewals, no surprise invoices, no hourly rates.

What's included

Everything a small business needs. Nothing it doesn't.

One team covers your whole technology footprint, from the laptop on reception to the cloud tenant behind it.

24/7 security monitoring & response

Threat detection on every device, mailbox and account, with automation and people watching around the clock. Suspicious sign-ins are shut down in minutes, not discovered weeks later.

Microsoft 365 & Google Workspace

Licensing, security baselines, mailboxes, Teams, SharePoint and Drive, set up properly and kept that way.

Email security

Phishing, impersonation and invoice-fraud protection, with SPF, DKIM and DMARC locked down.

Devices & Intune

Windows, macOS and mobile devices enrolled, encrypted, patched and compliant from day one.

Windows & Linux servers

On-premises or cloud servers maintained, monitored, patched and documented.

Backups & recovery

Immutable, off-site backups of cloud and on-premises data, with regular test restores to prove they work.

Practice software & CRMs

Your line-of-business apps installed, updated, integrated and supported, including the vendor wrangling.

Websites & domains

Domains, DNS, hosting and your website kept secure, fast and renewed on time.

Essential Eight alignment

Your environment mapped to the ASD Essential Eight, with a clear roadmap to the maturity level you need.

Helpdesk that knows you

Fast, friendly support from people who already know your setup, your staff and your software.

One bill

Every subscription. Every IT cost. One bill a quarter.

Small businesses juggle a dozen IT invoices: Microsoft or Google licences, practice software, backups, antivirus, domains, hosting, the IT guy. Prices creep up, cards expire, renewals get missed. We pay for all of it on your behalf and roll it into one fixed, predictable bill every quarter.

  • One fixed price, agreed up front
  • We pay your cloud subscriptions and IT costs
  • No hourly billing, no surprise invoices
  • One convenient bill every quarter
Join the waitlist

Your software, managed

We look after the apps your practice actually runs on.

Installing, updating, integrating, backing up and chasing the vendor. You keep the software you know; we make it work. Product names are shown for identification only.

  • Best Practice (Bp Premier)
  • MedicalDirector (Clinical, Pracsoft, Helix)
  • HotDoc
  • HealthLink
  • Heidi Health
  • Lyrebird Health
  • Zedmed
  • Medical-Objects
  • HealthEngine
  • Cubiko

And the platforms every business shares:

  • Microsoft 365
  • Google Workspace
  • Xero
  • MYOB
  • QuickBooks
  • DocuSign
  • Adobe Acrobat

How we make it affordable

Automation does the grunt work. Experts do the thinking.

Enterprise IT is expensive because it's labour-intensive. We've automated the repetitive work behind a great IT department so our engineers spend their time on your business, and you get enterprise-grade outcomes at a small-business price.

  • Automated hygiene, every day

    Patching, configuration drift, licence and backup checks run continuously, not when someone remembers.

  • AI-assisted triage

    Alerts and tickets are enriched, prioritised and routed in seconds, so real problems get human attention fast.

  • Everything as code

    Every setting is scripted, version-controlled and repeatable. Your security baseline doesn't depend on someone's memory.

  • Humans in charge

    Automation proposes; experienced engineers approve anything that matters. No black boxes making decisions about your business.

Selective by design

We say no more often than yes.

Doing this properly takes focus. We onboard a limited number of new clients each year, and only take on businesses we're confident we can protect properly. Join the waitlist and tell us about your business. We review every application personally and reach out when we have a slot that fits.

Apply for a slot
onboarding slots each year
Limited
of applications personally reviewed
100%
team, price and bill for all your IT
1

How it works

From waitlist to worry-free in four steps.

  1. 01

    Apply

    Join the waitlist. It takes about two minutes and there's no obligation.

  2. 02

    Fit call

    If we're a match, we'll book a call to understand your business, your software and your risks.

  3. 03

    Onboard

    We take over your IT, lock down your security baseline and take over paying your subscriptions.

  4. 04

    Relax

    One team. One fixed price. One convenient bill every quarter. IT is no longer your problem.

FAQ

Straight answers.

Ready to hand over IT for good?

Onboarding slots are limited. Join the waitlist and secure your place in the queue.

Join the waitlist